Processing and Shipping
Made-to-Order Jewelry
Please allow approximately 10 business days for production and 3–5 business days for delivery.
Kindly allow up to two weeks total for your order to arrive.
Custom designs that begin with a sketch or CAD may require 10+ business days after approval, plus delivery time.
We offer free 3-day DHL Express or Priority shipping to the U.S., UK, Canada, Germany, Australia, and more. Silver items ship via USPS Ground Advantage (5-7 business days).
Note: Processing may be delayed during holidays.
Delivery timelines may also be impacted by U.S. customs clearance procedures, which have become more stringent due to tariff policy changes introduced during the Trump administration.
Return and Refund
Your satisfaction is our top priority. If you're not completely satisfied with your purchase, you may return it within 30 days of receipt for an exchange or refund. Exclusions apply. Please ensure the jewelry is in its original, unused condition as you received it.
More details here.